Call centre looking for more bilingual employees

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Scotiabank announced recently that it will be expanding its workforce at the bank's customer contact centre in Cornwall, with an immediate requirement to fill bilingual positions.

The new positions will be part of Scotiabank's Customer Service Team and successful candidates will be on the job following a training session.

"We are very pleased with the development of the Cornwall Contact Centre and our motivated workforce," said Anne Sorbie, Manager- Customer Service for the Cornwall Contact Centre. "This new round of hiring will help us to further meet the needs of both our English and French customers, while providing Cornwall residents with future career advancement opportunities with Scotiabank."

The Cornwall Contact Centre opened in January 2011 with 26 officers. The operation has since grown to a workforce of 50. In May 2012, the Cornwall Contact Centre was awarded Platinum Certification for recognizing and branding people centric contact centers.

Organizations: Scotiabank, Service for the Cornwall Contact Centre, Customer Service Team

Geographic location: Cornwall

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