New port of entry improves traffic flow: CBSA

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By Adam Brazeau
CORNWALL, Ontario - Travellers may have noticed that crossing the border at the new Cornwall port of entry happens in only a matter of minutes – and according to Canada Border Services Agency (CBSA) it's not a coincidence.

A look at the new port of entry while under construction in Cornwall. Photo by Doug Petepiece.

CBSA is reporting that improved service times are a result of two additional primary inspection lanes. With five lanes in total, the new port of entry has two more than the former temporary CBSA location on Brookdale Avenue, south of the traffic circle.

A CBSA press release stated: "Since the new facility opened on the Canal Lands in Cornwall on January 24, 2014, the CBSA has met its service delivery standards 100% of the time and has not reported any border wait times over 10 minutes."

Arianne Reza, CBSA Northern Ontario Regional Director, said the CBSA and Cornwall port of entry staff are pleased to have moved to the new, modern facility on the Canal Lands, which provides the CBSA with a better overall working environment.

The existing CBSA facilities on Brookdale Avenue, which many Cornwallites consider an eyesore, are reportedly being dismantled and used for other projects.

The media statement also noted that "other property used by the CBSA, including city roads, will be repaired and restored as required, and returned to the control of original owners."

No official dates were given.

Travellers interested in knowing wait times into Canada at the Cornwall port of entry can check the CBSA’s website, or check border wait times on Twitter (@CBSA_CWL).

Organizations: CBSA

Geographic location: Cornwall, Brookdale Avenue, Canada

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