Since the beginning of January, the Centre de santé communautaire de l’Estrie (CSCE) is doing its part to reduce overcrowding in emergency room by offering more availability to its primary health clients for urgent or semi-urgent appointments through the “NP Emergency Clinic Project”.
These emergency appointments, which are mostly virtual or by telephone, are available to all CSCE primary health clients, regardless of where they normally receive services. For example, a client from the Embrun CSCE with sinusitis symptoms may access to a virtual emergency appointment with a nurse practitioner (NP) located the Cornwall CSCE.
Usually, appointments are available on Mondays and Fridays, and sometimes even on weekends. It is also important to note that some consultation reasons require an in-person visit. If necessary, at the request of the NP, clients will be asked to go to their local CSCE site to provide a sample or to complete a test.
We would like to extend a warm thank you to the four CSCE nurse practitioners who responded to the call to provide more availability for these emergency appointments, and better meet the needs of underserved communities in Eastern Ontario.
As the hub of French language health services in Eastern Ontario, the Centre de santé communautaire de l’Estrie (CSCE) appreciates and understands the needs of Francophone and vulnerable populations in its communities. We provide the highest quality of primary health care and community services, work in partnership with other organizations to improve access to the continuum of services, and act as a navigator and coordinator of these services for the population.
CHAQUE PERSONNE COMPTE. EVERY ONE MATTERS.