CORNWALL, Ontario – American technology and “customer service provider” TeleTech Holdings Inc. has purchased Canadian company Atelka.
Atelka employs 2, 800 employees in four Canadian provinces, including in Cornwal, ON. TeleTech purchased the company for $59 million.
“Our acquisition of Atelka is part of our strategy to bring our holistic customer engagement platform to key geographies,”said Kenneth Tuchman, chairman and chief executive officer of TeleTech. “With Atelka’s strong management team, outstanding employees and several long-standing client relationships, we now have a solid foundation for growth in the important Canadian market.”
TeleTech’s Director of Corporate Communications Elizabeth Grice would not confirm or deny to Seaway News if Atelka’s Cornwall site would see any expansion or reduction in staff.
“TeleTech has acquired Atelka to establish a significant footprint into Canada,” Grice said. “The company plans to invest in the current facilities to establish itself as a market leader in Canada and work to grow its business in country.”
