CORNWALL, Ontario – Cornwall just introduced a new plan to make finding Cornwall Transit buses a little easier.
On Monday, May 27, Cornwall Transit in partnership with Consat Canada Inc. unveiled a new digital service that tracks buses in real-time and can update users on any delays or cancellations.
“The Transit Master Plan gave us a view of what people wanted and we’ve seen that people want more control and with Consat we are doing just that. We are giving people more control and more information about when to catch the bus and where,” said Cornwall Mayor Bernadette Clement.
The new service can be found at waytogo.cornwall.ca and allows users to track their bus via the route name, or stop number. Users can also see on a map the whole course of a bus route and the buses distance to the next stop.
“People asked us about real time maps and we tried hard to get it done and with the help of Consat it is becoming a reality,” said Len Tapp, Division Manager for Cornwall Transit. “I thought this was 10 to 15 years down the road and now, the future is here.”
The system cost roughly $160,000 with annual fees of $8,000 to Consat for hosting the web service and another $5,000 to $6,000 for 24/7 support.
Tapp said that he believed that this service will greatly reduce the number of complaints Cornwall Transit gets about late or cancelled buses and will help them plan routes more efficiently going into the future.